Contact Us

Contact Us | Betty & Butch

We’d Love to Hear From You!

Whether you have questions about our products, need help with an order, or simply want to share your feedback, the Betty & Butch team is here to assist. Your satisfaction is our top priority, and we’re committed to providing exceptional service for you and your four-legged companions.

How to Reach Us

• Email: woof@bettyandbutch.co.uk

• Phone: 0161 425 2330

• Address: Betty & Butch, 253 Barlow Moor Road, Manchester, M21 7GJ

• Betty & Butch, 114 Wilmslow Road, Handforth, Cheshire, SK9 3ES
• Betty & Butch, 149 Bury New Road, Whitefield, M45 6AA

Our friendly team is available Monday to Friday, 9am–4pm, to answer your questions. If you contact us outside these hours, we’ll get back to you within 24 hours.

Frequently Asked Questions

Here are answers to some of our most common questions:

• How do I track my order?
  Once your order has been dispatched, you’ll receive an email with tracking information. You can also track your order directly from your account.

• What is your return policy?
  We accept returns within 30 days of purchase for unopened items. Visit our Returns & Refunds page for more details.

• Do you offer international shipping?
  Yes, we ship to select international locations. Please visit our Shipping Policy page for more information.

Have more questions? Reach out using the form below!

Meet Our Team

Our dedicated Manchester-based team is passionate about providing the best for your pets. Expect personalised assistance, expert advice, and a friendly experience every time you connect with us.

Customer Testimonials

Here’s what some of our happy customers have to say:

• "The team at Betty & Butch is always so helpful and quick to respond! They really care about their customers."

• "I visited the store last week and loved the experience. Amazing products and even better service!"

Find Us on the Map

Use the interactive map below to locate our Manchester store and plan your visit:

Visit Us Today!